Frequently Asked Questions

Welcome to Travel Tribe - Your Gateway to Unforgettable Journeys

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

Booking your next adventure with us is easy! Simply visit our website and explore our user-friendly booking platform. Choose your preferred destination, travel dates, and any specific preferences. Tailor your itinerary to match your dream holiday, and complete your booking with secure payment. Your unforgettable journey is just a few clicks away!

At Issamtours and Safaris Limited, we provide a full spectrum of travel services, including bespoke vacation packages, flights, accommodations, guided tours, and much more. Visit our website to explore the wide variety of tailored travel experiences we offer, designed to make your journey unforgettable.

We understand that every traveler has their own unique preferences. That’s why we offer the flexibility to customize your itinerary. Simply reach out to our customer support team, or use our online platform to adjust any aspect of your trip to better align with your desires. We’re here to ensure your journey is perfectly tailored to you.

We offer a variety of secure payment options, including credit/debit cards, bank transfers, and other trusted online methods. For detailed information on accepted payment options and terms, please visit our payment page.

Our cancellation policy is outlined in detail on our website. Depending on the nature of your booking, cancellation fees may apply. We recommend reviewing our policy carefully before confirming the services, and feel free to contact our customer support if you have any specific concerns.

Yes, we offer optional travel insurance to provide you with added peace of mind during your journey. At the moment it is mandatory to purchase an inbound Travel Insurance while visiting Zanzibar Islands, we highly recommend considering travel insurance to safeguard against unexpected events. You can add it to your booking during the reservation process.

Our customer support team is available 24/7 to assist you. You can reach us through our helpline, email, or live chat on our website. Emergency contact information will also be provided in your booking confirmation for immediate assistance during your trip.

The required travel documents, such as visas and passports, vary by destination. You can find detailed information on our website or contact our customer support for guidance. It is recommended to check and obtain the necessary documents well in advance of your travel date.

Absolutely! Visit our destination guides on the website for insightful tips, local customs, and recommendations for each location we serve. We aim to provide you with valuable information to enhance your travel experience.